With MyCU Move Money, you can send convenient, secure Account-to-Account transfers and Person-to-Person payments. Account-to-Account (A2A) transfers allow you to link your MyCU accounts with accounts you own at other financial institutions in order to transfer money to and from those accounts. Person-to-Person (P2P) transfers provides the ability to send or receive payments from another person using their e-mail address or mobile phone number.
Save time and eliminate hassles with one-time or recurring external transfers to other accounts. All you need is a MyCU account and access to online banking. MyCU Move Money A2A Transfers allow you to:
Transfer money to/from your MyCU account and an account you own at another financial institution.
Set up automatic transfers between these accounts.
Make a MyCU loan payment from an account at another financial institution.
To transfer funds to your account at another financial institution, create an “Account” under MyCU Move Money and enter your name, the account number at the other financial institution, and the routing and transit number (ABA number). Confirm the information and two trial transactions will be sent to your account (allow for 2-3 business days for the test transactions to reach your account). You will need to log into your account to verify the deposit and withdrawal amounts by clicking the “Activate” link and entering the test amounts to validate your account.
For more information and frequently asked questions about A2A transfers, see below.
Use MyCU Move Money to send or request money from friends, family members, or co-workers by using their mobile phone number or e-mail address. Use P2P transfers to:
Transfer money to your kids at college.
Send a gift to family or friends
Reimburse your friend or co-worker for movie tickets, concert tickets, or dinner.
Pay your landlord, baby sitter, gardener, or other service providers.
To send money to someone, create a “Contact” in the Move Money tab and enter the recipient’s e-mail address or mobile phone number, the transfer amount, and a personal message. The recipient will receive an e-mail or text message with instructions on how to complete the transfer. They will use the link provided to enter their confirmation number and banking information and the funds will be debited from your account and transferred to their account.
Start using A2A and P2P today! Sign into online banking and select “MyCU Move Money” under the transfers tab.
For more information and frequently asked questions about P2P payments/transfers, see below.
Minimum transfer amount for A2A: $20.00
Minimum transfer amount for P2P: $10.00
Failed transaction fee: $25.00
What is an Account-to-Account Transfer?
A2A is a service that transfers money from one of your MyCU accounts to an account you own at another financial institution.
How do I set up Account-to-Account Transfers?
The A2A transfer service is available through online banking. To access A2A transfers:
Sign into online banking and select “MyCU Move Money” under the “Transfers” tab.
Click on the “Accounts/Contacts” tab.
Select “Add Account”
Add an external account by entering your account information at the other financial institution & verify the information entered.
The system will send two trial transactions to the external account. Please allow 2 business days for the test transactions to post to the account.
Once the test transactions have posted, “Activate” the account by verifying the deposit and withdrawal amounts.
Start sending transfers to/from your external account.
Why is the trial deposit/withdrawal verification required?
The trial transactions and verification ensures that the rightful owner is setting up the account with the service. It also ensures that the accounts given are valid accounts.
What accounts can I use for A2A transfers?
You may use your MyCU Checking or Savings accounts to set up incoming and outgoing transfers to accounts at other financial institutions.
How long will it take for my money to be transferred?
A2A transfers are usually completed between 2-3 business days but can take as long as 5 business days.
Can I send funds to someone else’s account?
No. A2A transfers do not facilitate transfers to someone else’s account. You must be an owner on both accounts in order for the transfer to be processed. To send money to someone else, use the Person-to-Person (P2P) transfer option by creating a “Contact” in MyCU Move Money and entering their e-mail address or mobile phone number.
What are the fees for using A2A Transfers?
There are no fees to send or receive funds using the A2A transfer service. However, if you request an expedited transfer there is a $5.00 transaction fee. Failed transactions will result in a $25 fee.
What are the transaction limits for A2A Transfers?
Minimum transfer amount: $20.00
Maximum transfer amount: $2,000
Maximum number of transfers per week: 5
Maximum transfer amount per week: $3,000
What are Person-to-Person (P2P) Payments?
P2P payments/transfers allow you to send or receive money via e-mail or text message to family members, friends, or co-workers.
What can I use P2P for?
You can use P2P to send or request payment from others. Use P2P to:
Send money to your child at college
Send a monetary gift to family or friends
Pay back a friend or co-worker for movie tickets, dinner, or concert tickets
Pay vendors such as your baby sitter, gardener, or landlord
Request money from a friend or family member
How does P2P work?
Sending money: To send money to someone, enter their e-mail address or mobile phone number, the amount you want to send, and a personal message. Follow the instructions to complete the payment/transfer. The recipient will receive an e-mail or text message with a link, a confirmation code, and instructions on how to accept the payment. The recipient will then use the link and confirmation number and provide their account information to accept payment. The funds will automatically be withdrawn from your account and sent electronically to their account.
Receiving money: To request money from someone, enter their e-mail address or mobile phone number, the amount requested, and a personal message. Follow the instructions to complete the payment/transfer request. They will receive an e-mail or text message with a link, a confirmation code, and instructions on how to complete the payment. They will then use the link and confirmation number and provide their account information to send the payment. The funds will automatically be withdrawn from their account and credited to your account.
How long will it take for the payment to be processed?
It usually takes 2-3 business days to complete the transfer after the recipient has confirmed the payment. If the recipient does not confirm the payment within 7 days, the payment/transfer will be cancelled.
What are the fees for using P2P?
There are no fees to send or request payment from someone. A failed transaction fee of $25 will be assessed if there are insufficient funds to complete the transaction.
What are the transaction limits for P2P payments/transfers?
Minimum payment/transfer amount: $10
Maximum payment/transfer amount: $500
Maximum payment/transfer amount per day: $750
Maximum payment/transfer amount per week: $3,000