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CU SERVICE CENTERS
A Nationwide Extension of MYCU
MYCU has joined together with other credit unions nationwide in a cooperative effort to bring you a new choice in financial convenience -- The CU Service Centers® Network. You can now perform many of your financial transactions and obtain services at branch locations of other credit unions belonging to the network.

By using the CU Service Centers® Network, your membership and accounts remain at your own credit union, but you can access your accounts and conduct business with MYCU through any of the convenient CU Service Centers® locations. In this way, through a network of participating credit unions, access to your accounts and credit union services is made easier.

Locations
There are CU Service Centers® located throughout California and nationwide. For a complete listing of locations and hours of operation, ask us for a CU Service Centers® Location Guide, or call toll free 888-CU SWIRL. Or, click on the link to www.cuswirl.com (site opens in a new window) to look for a CU Service Center® location nearest to you.

Convenience On The Road and When Relocating
No matter where you may be on the road, MYCU is now as close as the nearest CU Service Centers®. With so many convenient locations, you will be able to keep your credit union account even if you travel or relocate hundreds of miles from MYCU. With CU Service Center® you can use your valuable credit union membership nationwide!



At CU Service Centers® You Can:

  • Make Deposits and Withdrawals
  • Transfer Between Sub-Accounts
  • Obtain Check Withdrawals
  • Receive Statement Prints
  • Make Loan Payments and Obtain Loan Advances
  • Obtain VISA and/or MasterCard Cash Advances
  • Plus much more!

Most locations may offer these additional services:

  • Notary Services
  • Money Orders
  • Loan Disbursements
  • Travelers Checks



Important Information to know when using a CU Service Center Branch®

To Access Your Account

Only you are authorized to access your account. You must present your account number and valid photo identification to the teller in order to access your account

Fees For Services
Fees are assessed for certain transactions performed and services obtained at CU Service Centers®. Refer to the CU Service Centers® Member Fee Schedule for a list of fees and charges.

Cash Withdrawal Limits
CU Service Centers® may limit cash withdrawals to $500 per day regardless of your own credit union’s policy.

Holds and Deposited Funds Availability
Funds deposited at CU Service Centers® may not be available for immediate withdrawal. Holds are placed by MYCU on items deposited based on MYCU’s policies. CU Service Centers® cannot remove a hold placed on deposits. To request removal of a hold you must contact MYCU directly. Refer to MYCU’s Funds Availability Policy for further information.

Stop Payments
CU Service Centers® cannot accept a stop payment request on member checks. Please contact MYCU directly if you wish to place a stop payment on a check drawn against your account.

If you need to place a stop payment on a check you obtained from a CU Service Center®, such as a Cashiers Check, Money Order, or Official Check, you must contact the CU Service Center® location where you obtained the check. You may be required to complete an indemnity agreement.

   


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