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Contact Us 
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E-Mail:
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Info@UseMYCU.org
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Main Office:
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Mailing Address
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510 Veterans Blvd, Ste B
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P.O. Box 5824
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Redwood City, CA 94063
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Redwood City, CA 94063
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Telephone/Fax
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Toll Free
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T: (650) 366-5522
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(888) USE-MYCU
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F: (650) 366-5511
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(888-873-6928)
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Employee Directory
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Alex Casillas
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President
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Ext. 104
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Vi Castaneda
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Accountant
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Ext. 103
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Fred Diaz
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CEO
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Ext. 105
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Judy Ellis
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Sr. Loan Officer
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Ext. 121
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Kathy Hayes
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Sr. Member Service Rep
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Ext. 122
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Kathy Keller
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Loan Supervisor
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Ext. 120
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Jason Mertz
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Sr. Member Service Rep
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Ext. 112
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Marcela Miller
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Sr. Member Service Rep
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Ext. 111
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Lillian Vella
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Sr. Loan Officer
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Ext. 102
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Services Directory
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ACCESS-24 Voice Response
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(888) 691-0743
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ATM Locator
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(888) 748-3266
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CU Service Center Locator
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(888) CU-SWIRL
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E-Funds Fraud Service Center
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(800) 793-5979
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Outside United States
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(651) 361-2021
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Visa Credit Card Info
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(800) 654-7728
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Visa Credit Card Lost/Stolen
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(800) 449-7728
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Visa Debit Card Lost/Stolen
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(800) 754-4128
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